As we reflect on the milestones that shaped the mortgage industry in 2023, we’re proud to say that our initiatives over the past year continued to support the success of our current and future customers in the digital mortgage space. We were excited to see you all at different industry events throughout the year and look forward to interacting with you further in 2024.

If you’d like to learn more about any of our solutions below, we’d love to chat with you. Next, let’s delve into the key highlights that define DocMagic’s impactful journey throughout the past year.

ADA-Compliant Loan Documents

Our ADA-compliant loan documents initiative marked a significant step toward creating a more accessible mortgage industry, prioritizing equality for individuals with disabilities. These dynamic, data-driven documents feature ADA metadata tags for clear structure and content comprehension.

Widely adopted by major financial institutions, these documents streamline processes, improve customer support, and ensure a measurable ROI. Beyond immediate benefits, ADA compliance aligns with regulatory standards, fostering inclusivity and mitigating legal risks for lenders.

A Game-Changer in Digital Auto Notes: eChattel for Auto Financing

In the auto financing space, DocMagic’s SmartSafe^® eVault solution now includes eChattel functionality, offering a host of advantages for organizations that offer financing for products in addition to mortgages. eChattels are to auto financing what eNotes are to the mortgage space—an electronic purchase agreement.

This functionality allows lenders to efficiently manage and uphold security interests in financed automobiles and other products like large equipment and solar leases, reducing cycle times, enhancing collateralization efficiency, and ensuring compliance for digitally signed documents throughout the loan process.

SmartREGISTRY^® eNote Platform Enhancements

DocMagic’s SmartREGISTRY proprietary eNote registry solution introduced additional intuitive features and enhancements to further streamline functionality in 2023. This platform directly integrates with MERS^® to streamline eNote registration and simplifies secure, expedited eNote transfers, supporting a 100% paperless digital mortgage process.

Aligned with SmartSAFE eVault technology, the SmartREGISTRY solution facilitates access, delivery, storage, and management of electronic loan files in real time. Integrated with our comprehensive eClosing solution, it continues to lead the mortgage industry toward a seamless digital future.

QR Code Technology for Document Management

This past year, we also introduced a groundbreaking enhancement to our document generation capabilities—QR code technology. This innovation unlocks a world of possibilities beyond standard URL information. Our QR codes seamlessly integrate with document generation data, eSignature details, version control, and more.

Our QR codes also bridge the gap between physical mortgage documents and digital records, allowing quick retrieval of selected data through a simple scan. This facilitates document validation and version control and enhances the overall document-related information management process.

Accelerating the Loan Process with Print Fulfillment

In a move to increase unparalleled flexibility, we introduced Saturday and same-day print fulfillment features to expedite document delivery. This has been extremely valuable to print fulfillment clients as they realize that the ability to provide high quality loans is coupled with the propensity to deliver these loans to borrowers efficiently and quickly.

Enabled by our state-of-the-art Print Fulfillment Center, this feature adds a new dimension to the automated print fulfillment process. By allowing specific document packages to bypass the standard print queue, we’ve empowered customers to accelerate the loan process further and meet regulatory requirements with ease.

As we step into 2024, DocMagic stands at the forefront of innovation, reshaping the mortgage industry and leading the way into a digital future.

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Today, we're excited to post that Dark Matter Technologies (Dark Matter), an innovative new leader in mortgage technology backed by time-tested loan origination software and leadership, announced significant enhancements to the integration between the comprehensive Empower® loan origination system (LOS) and DocMagic’s document generation solution.

DocMagic, a leader in fully compliant loan document generation and comprehensive eMortgage services, debuted its native integration with the Empower system last year, making it seamless for retail mortgage lenders who use the Empower system to order initial and closing disclosures from DocMagic without having to build a custom connection. As a result of the latest enhancements to the integration, DocMagic services are now also available for wholesale and home equity originations in the Empower system.

“It’s really significant when two best-in-class vendors like Dark Matter and DocMagic integrate their products so customers no longer have to build out custom integrations — now it’s a true union,” said Rich Gagliano, Dark Matter Technologies’ chief executive officer. “We’re taking that value and convenience even further by bringing it to multiple origination channels.”

“We are thrilled to strengthen our collaboration with Dark Matter, offering top-tier documentation, compliance and eServices while also providing customers of the Empower system exceptional support backed by our award-winning customer service,” said DocMagic President and CEO Dominic Iannitti. "We look forward to continuing to integrate our two services further, supplying our proprietary ClickSign®, eNotary and Total eClose™ capabilities.”

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We're proud to announce that we've partnered with Vesta, a new and innovative mortgage loan origination system (LOS) and software-as-a-service (SaaS) company, to provide shared clients with automated document generation and automated regulatory compliance during the mortgage origination and closing process.

Dominic Iannitti, president and CEO of DocMagic, stated, "DocMagic is thrilled to announce its integration with Vesta's LOS, which will empower our lender clients with the potent benefits of digital lending automation throughout the entire loan lifecycle. Both of our solutions are thoughtfully designed as SaaS models and were purposefully crafted for exceptional flexibility, customizability, and cost-efficiency. This aligns perfectly with our common objective of minimizing origination and closing costs."

The companies’ newly integrated systems streamline the mortgage document generation and closing processes, ensuring compliance, and delivering an enhanced customer experience while reducing costs. The flexible APIs DocMagic and Vesta offer allow lenders to integrate tightly with many data points, thus minimizing manual tasks. This results in faster document processing, a paperless process, improved data integrity, and the elimination of errors that could lead to non-compliance. As both companies continue to release next-generation solutions, the partnership will only deepen.

Mike Yu, CEO of Vesta, added, "We are thrilled to be partnering with DocMagic to seamlessly deliver a comprehensive and compliant document generation and eclosing experience. We firmly believe that this integration will not only create a more streamlined origination process but also enhance the overall experience for lenders and borrowers alike."

Through DocMagic, lender clients using the Vesta LOS will benefit from increased workflow automation and compliance with dynamic state and county-level regulations. Additionally, through Vesta's LOS, users can seamlessly initiate document generation and automate compliance-intensive tasks. This interface focuses on total workflow automation, creating a smoother and more efficient lending experience for borrowers.

Vesta's next-generation LOS is designed to support digital automation for the entire origination process, catering to lenders of all sizes and enhancing the mortgage financing experience for borrowers. The platform's no-code workflow creation model and flexible decision-making engine empower lenders to configure their own business logic directly within a user-friendly web application, reducing the need for costly developer resources.

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As the leader in fully-compliant loan document generation and comprehensive eMortgage services, today, we’re proud to announce the integration of our leading-edge Total eClose™ platform with Finastra's MortgagebotLOS solution, enabling an enhanced customer experience for mortgage borrowers.

Dominic Iannitti, president and CEO of DocMagic, said, "We've demonstrated the power of Total eClose through our integration with Finastra's MortgagebotLOS, creating an innovative automation tool for every eClosing originated through the solution. This collaboration not only saves time and effort, but also amplifies secondary market potential, eliminates laborious manual tasks, slashes cost per loan, and streamlines the closing process."

About Mortgagebot And Total eClose Together

Through this integration, Finastra MortgagebotLOS lenders gain access to DocMagic's comprehensive suite of eClosing tools for all loans. Powered by a robust, bi-directional document flow, the tracking in MortgagebotLOS can connect instantly to DocMagic’s Total eClose.

This seamless integration combines comprehensive eClosing technology with data-driven origination workflow automation that generates compliant loan documents, facilitates borrower eSignatures, and enables remote online notarizations (RON). Additionally, Total eClose empowers Finastra users to effortlessly generate eNotes, establish direct connections with the MERS eRegistry, and securely store documents in a certified eVault.

Why integrate mortgage LOS systems with eClosing systems?

"The integration of Total eClose into MortgagebotLOS offers new tools to enhance the customer experience," said MaryKay Theriault, director of product management at Finastra. "We're thrilled to offer our clients the efficiencies and conveniences that this partnership brings. Together, we're setting new industry standards and making the mortgage closing process easier and more streamlined for borrowers across the United States."

Finastra’s MortgagebotLOS is a feature-rich, end-to-end, web-based mortgage lending platform that supports retail, wholesale, and correspondent business channels. Widely recognized for streamlining the origination process and reducing operating costs, MortgagebotLOS is trusted by over 1,400 clients nationwide to accelerate mortgage lending.

In addition, DocMagic's highly acclaimed Total eClose solution has evolved the mortgage closing process by providing a secure, streamlined, and fully paperless digital environment delivered as an all-in-one application. The system automates essential tasks, from document generation to eClosing and eNotarization, ensuring a superior user experience for borrowers and other participants.

For DocMagic and Finastra customers, these two revolutionary products are now stronger together. This integration is just one step toward our mission to revolutionize the mortgage industry through powerful digital products.

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One of DocMagic's primary goals is building technology to help lenders close loans faster. State-of-the-art software solutions enable modern and agile lending, automate workflows, and increase speed to market.

To do this, we sweat every detail. On a granular level, we trim time from every operation our systems perform, even as we continue to add updates and enhancements. This balancing act—increasing the number of operations performed by our technology while at the same time ensuring every processing operation is completed in under one second— is what we call the Sub-Second Directive (SSD).

See it in action:

DocMagic employs an extensive monitoring system which utilizes multiple strategies in tandem to create a comprehensive, up-to-the-moment picture of the health of our processing systems. The foundation of the monitoring system consists of over 3,000 service and application checks. (Real-time processing metrics are available on our System Status Dashboard: https://www.docmagic.com/webservices/status/main.jsp). The SSD analyzes these metrics to identify those processes that have an execution time in excess of one second.

Continuously meeting the challenge:

DocMagic’s Infrastructure and Software Development teams collaborate to re-architect any process not meeting our sub-second standards. Some of the ways we meet this challenge is through infrastructure improvements, the migration of applications to a microservice architecture, and code optimization. We also identify linear processes that could be refactored to execute in parallel to reduce the time.

Giving our customers optimized solutions that deliver faster and better results gives them an advantage over their competition, positioning them to handle any mortgage market. To find out more about how our focus on innovation can help you to achieve your objectives, visit docmagic.com.

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What is ADA accessibility and why is it important?

Much of modern lending technology is designed to give consumers the convenience to access loan documents in the ways that work best for them. Accessibility for people with disabilities is even more crucial, giving them access to key services, more independence, and connection with others. By making our loan documents accessible to visually impaired users and others with disabilities, we are ensuring that these users are able to easily access, and participate in, the loan process.

How we're making documents more accessible

By embedding accessible PDF tags within our documents, visually or physically impaired users can now have them read by a compatible device known as a screen reader. A screen reader uses a Text-To-Speech (TTS) engine to translate on-screen information into speech, which can be heard through earphones or speakers.

DocMagic’s embedded PDF tags convey key information to the screen reader so that it can provide the user with the best possible experience. The tags include alternate text for every image along with specific semantic instructions designed to make all text readable and understandable. The tags also define the reading order, identifying how specific text like titles, headings, tables, and other elements in loan documents should be read to clarify and enhance the user’s understanding. DocMagic has also added preset bookmarks in loan documents that allow users to skip around the document without having to hear its full contents.

Ultimately, by providing accessible loan documents in alignment with Web Content Accessibility Guidelines (WCAG) standards, DocMagic is giving our customers the opportunity to serve a wider array of users and allowing those users to participate more fully in the mortgage process.

Please contact our sales team if you're ready to learn more about DocMagic's ADA capabilities for your organization.

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DocMagic, Inc., the premier provider of compliant loan document generation, automated regulatory compliance and comprehensive eMortgage services, announced that it attained MISMO’s eClosing System and remote online notarization (RON) certifications for its Total eClose™ solution.

Both certifications are part of MISMO’s eMortgage Technology Certification Program created to support, advance and increase the mortgage industry’s adoption of digital solutions and is specifically designed to facilitate and encourage eClosing transactions. Moreover, the RON certification confirms that the provider's platform, procedures, and policies comply with MISMO standards and the eClosing certification confirms that the platform meets MISMO-specific requirements.

MISMO standards are widely accepted and used throughout the real estate finance industry, and most major institutions, including government agencies and GSEs, which are utilizing MISMO standards to exchange data with business partners. In addition, agencies like the CFPB have made it clear that their examination and data exchange tools will rely on and conform to the MISMO standard.

DocMagic became Certified MISMO Compliant for eClosing in February of this year and is the only document generation provider with the eClosing certification. In 2021, DocMagic’s proprietary RON capability was offered to its existing client base. The company’s Certified RON solution seamlessly integrates with the company’s industry-leading Total eClose platform, enabling lenders and their borrowers to realize a fully digital closing experience.

“We are pleased to have received these important certifications, which establish standards that improve lenders’ ability to evaluate eClosing technology providers,” stated Dominic Iannitti, president and CEO of DocMagic. “DocMagic has consistently championed the utilization of eClosing and RON technology in an effort to move the industry forward. These certifications help facilitate the adoption process and we fully embrace them.”

DocMagic’s Total eClose platform is a single-source solution that contains all components needed to execute fully paperless eClosings. The award-winning innovation was the first of its kind to be introduced to the mortgage industry in 2014 and since that time has gained widespread market adoption.

About DocMagic:

DocMagic, Inc. is the leading provider of fully compliant document generation, automated compliance, eSignature and comprehensive eMortgage solutions for the mortgage industry. Founded in 1987 and headquartered in Torrance, Calif., DocMagic, Inc. develops award-winning software, mobile apps, and web-based systems for the production and delivery of compliant loan document packages. The company’s solutions connect industry participants, promote collaboration, and ensure data integrity to execute precision-based digital lending transactions. The company’s compliance experts and in-house legal staff consistently monitor legal and regulatory changes at both the federal and state levels to ensure accuracy. For more information on DocMagic, visit https://www.docmagic.com/.

About MISMO:

MISMO is the standards development body for the real estate finance industry. MISMO developed a common language for exchanging information for the mortgage finance industry. Today, MISMO standards are accepted and deployed by every type of entity involved in creating mortgages, and they are required by most regulators, housing agencies and the GSEs that participate in the industry. Use of MISMO’s standards has been found to lower per loan costs, improve margins, reduce errors and speed up the loan process by reducing manual, paper-based processes while creating cost savings for the consumer.. For more information, please visit https://www.mismo.org.

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The premier provider of loan document generation, compliance support and comprehensive eMortgage services, announced an integration with Empower, Black Knight’s loan origination system (LOS), to help automate the DocMagic document generation process for lenders and provide access to additional DocMagic services.

Lenders now have access directly from Empower to DocMagic’s intelligent document generation solution, supporting compliance, data integrity and trackability. DocMagic’s data-driven technology leverages its sophisticated audit engine for automated data validation testing and regulatory compliance audits to analyze relevant compliance rules, regulations and applicable laws, assisting lenders with compliance on pertinent loan documents throughout the lending process.

“We are pleased to integrate with Black Knight to facilitate digital document generation and compliance support for the mortgage industry’s leading lenders,” stated Dominic Iannitti, president and CEO of DocMagic. “Black Knight has done an outstanding job aligning with key market providers to support their customer base, significantly growing its LOS business. We’re excited that this integration for document generation will also pave the way to provide lenders with the benefits of additional DocMagic solutions.”

Black Knight’s end-to-end, feature rich LOS platform supports a growing digital lending ecosystem designed to support business expansion. The cloud-based system offers advanced capabilities that automate the lending process from start to finish. Empower is configured to support a lender-specific workflow and operates in tandem with DocMagic’s automated and continuous compliance checks on relevant documents at key points throughout the process.

“Empower’s strategic integration with DocMagic offers tremendous benefits to Empower users by providing innovative, lights-out integration to support best-in-class document generation, while preserving the integrity of the data and tracking it throughout the loan process,” said Rich Gagliano, president, Black Knight Origination Technologies. “Together, Black Knight and DocMagic can help lenders support their compliance efforts and provide borrowers with a more satisfying loan experience.”

Kansas City-based Nutter Home Loans, the first mutual Black Knight and DocMagic client to go-live with the Empower integration to DocMagic, is experiencing positive results. The national lender was founded in 1951 and originates Conventional, FHA, VA, Jumbo, and USDA loans.

"Nutter is committed to making the lending process as easy as possible for our customers," stated Tera Guy, EVP of operations at Nutter Home Loans. "DocMagic’s integration with Black Knight delivers multiple efficiencies for our borrowers and our support staff. Like Nutter, the team at DocMagic places paramount emphasis on delivering service excellence, and in part, this is one of the primary reasons we engaged with them. We look forward to continued optimization of our service through future capability expansions.”

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DocMagic announced the integration of multiple digital lending solutions with Take Three Technologies’ (“Take3”) cloud-based and seamless loan origination system (LOS), LoanMAPS™. The new integration empowers clients by eliminating the need for an initial disclosure desk and closing department reducing full-time employee volumes and slashing clients’ costs to produce loans. LoanMAPS users will generate compliant loan documents that are e-enabled for eSignature and eClosing capabilities. The combined solutions enhance the initial disclosure process, streamline closings, and provide users with an efficient and simplified mortgage process.

“The integration that we developed with Take3’s LoanMAPS LOS is seamless, giving users the ability to harness several of our solutions to optimize the borrower experience, reduce lender costs and ensure compliance,” stated Steve Ribultan, director of business development at DocMagic.

 LoanMAPS, a cloud-based LOS, runs off a standard internet browser accessible from the user’s desktop, laptop computer, or mobile device. Automating the entire lending process for mortgage bankers, LoanMAPS applies AI and sophisticated business logic to implement newfound efficiencies across the system from production through post-closing. Additionally, unlike most commercially available LOSs, LoanMAPS also includes a robust CRM, POS, and Report Generator, which eliminates the need to add third-party applications, dramatically lowering the cost to originate loans while maximizing productivity. Take3 encourages clients to take their Cost to Produce Challenge and see how much they can save with LoanMAPS.

“A team of mortgage lenders developed LoanMAPS after decades of experience working with other solutions. We realized the value that having one technology provides in terms of one database and one training system,” stated Anita Padilla, CEO of Take 3 Technologies. “LoanMAPS was built by mortgage bankers, for mortgage bankers.”

Padilla continued: “From its conception, LoanMAPS was developed with the objective to give lenders the flexibility to grow their volume while saving time and money, alleviating compliance and underwriting guideline concerns, and slashing the total cost to manufacture loans. Working with a proven industry leader like DocMagic enables us to optimize the overall value that LoanMAPS offers.”

DocMagic’s Audit Engine fully automates data and document validation at all phases of the lending process to ensure accuracy and compliance. Continuous automated compliance checks validate that the documents are always generated in compliance with federal, state and investor rules and regulations. The integration with LoanMAPS also ensures that TRID rules are adhered to at all times, eliminating costly errors.

“The interface between DocMagic and LoanMAPS has been hugely beneficial in streamlining our entire initial document disclosure process and ensuring compliance,” said Gail Maes, Vice President of Operations at Megastar Financial. “The ease of use it gives our customers helps elevate the borrower experience and complements the intuitive functionality that LoanMAPS gives our back-office staff.”

Take 3 Technologies is also integrating DocMagic’s Total eClose™ platform with LoanMAPS. Total eClose automates the entire eClosing process via a single-source solution that guides users through an efficient eClosing experience, allowing them to securely eSign and eNotarize a loan from anywhere via a simple internet browser. The addition of Total eClose to LoanMAPS saves borrowers significant amounts of time at the closing table and helps lenders enhance the borrower experience.

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SimpleNexus is integrating DocMagic’s eVault and eNote technologies with its Nexus Closing eMortgage solution, a move that will allow the company — which offers a homeownership platform that connects loan officers, borrowers, real estate agents and settlement agents — to generate eNotes, deliver them to a secure eVault, and register the eNotes with the MERS eRegistry.

“A fully digital closing, complete with eNote and eVault, is the last hurdle lenders must clear before offering borrowers and investors the myriad benefits of an eMortgage. We’re pleased to now offer these capabilities via our integration with DocMagic,” said SimpleNexus Chief Product Officer Shane Westra. “In a market cluttered with half-baked solutions, we’ve made it our mission to assemble the most comprehensive and singularly exceptional homebuying experience in the business.”

Case Study: Why one lender skipped eSign hybrids and went straight to eNotes 

In addition to DocMagic’s eVault technology, Nexus Closing comes with integrated remote online notarization (RON) and eSigning. It is certified to meet both Fannie Mae and Freddie Mac’s technical requirements for eClosing, eNote and eVault functionality and is compatible with their eNote delivery systems.

eNote registrations have grown dramatically over the past few years, rising from 17,000 in 2018 to more than 460,000 in 2020. eNotes are more secure and accurate than their paper counterparts and can be delivered instantaneously to the secondary market.

DocMagic’s certified eVault gives lenders the ability to access, manage and store eNotes and other electronic mortgage records on a short- or long-term basis. By offering proactive, real-time control of electronic loan files, eVault technology reduces cycle times and improves process efficiencies throughout the mortgage life cycle.

“To stay competitive in this market and future markets, lenders need to adopt eClosing solutions that allow them to generate, sign, store and deliver eNotes as part of a complete eMortgage transaction,” said Dominic Iannitti, DocMagic’s president and CEO. “We’re pleased to offer these capabilities to more lenders through our integration with SimpleNexus.”

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