DocMagic is the Document Preparation market share leader, with 37.6 percent of the market comprised of banks, credit unions, and independent mortgage bankers according to STRATMOR Group’s 2019 Technology Insight Study.

A Document Library of 200,000 Forms and Counting!

DocMagic's massive Document Library is comprised of compliant forms and documents that meet almost every customer and industry need. By combining our Document Library with several different form-generation technologies we have developed and perfected in our 30+ years, we can implement forms and documents so that they behave identically throughout all the solutions we provide to our clients.

How do we maintain such a large Document Library?

Since 1987, we have amassed a library of over 200,000 compliant forms and documents ready to be implemented for our customers. These documents include thousands of existing forms along with the many forms we customize to fit a client’s specific needs. As we update and customize forms, we preserve all iterations of form changes that have been implemented so they're ready to be re-used as needed. 

With such a large number of forms, we’ve even developed an in-house tool—our Forms Analyzer—that indexes form content to make search queries for specific content. This allows us to quickly determine whether or not a customer will need an existing form or if they require us to customize a form for their specific use. We'd be surprised to see a document generation solution with a larger and more organized archive then we have today.

Keeping forms and documents compliant

Our years of experience in the industry have given us the time to develop a very efficient process to develop and release compliant documents and forms into production.

1. We use our Forms Analyzer to search through our document library and determine whether the form you need is a custom form or an existing form.
2. Then we determine whether the template and/or programming of that form needs to be modified for your specific use.
3. If a template needs to be updated, it is sent to our Forms Layout Team where they make the necessary changes before passing the work onto our Forms Programming Team.
4. If just the programming needs to be updated, the template is sent directly to Forms Programming where it's tested for performance assurance.
5. Forms programming then releases the form for further testing by our internal teams and/or the customer to ensure quality and complete satisfaction.
6. Once approved, Forms Programming will release the form into production for customer use.

All the forms in our standard library are backed by our reps and warrants to protect our customers. From Model Forms to Custom Forms—the Compliance Team meticulously scrutinizes all forms to ensure compliance with current mortgage laws and regulations. 

Forms flexible enough to fit our client's needs

Our processes for generating custom forms allow us the flexibility to handle specific requests from our customers. DocMagic can support your needs quickly and compliantly with:

1. Static templates
2. Fully dynamic templates (like the Loan Estimate or Closing Disclosure)
3. Hybrid forms
4. Forms in full color
5. Real signature images
6. Logo customization
7. And more...

Choose the industry leader in Document Generation! Schedule a Demo today.

TORRANCE, Calif., Nov. 5, 2019—DocMagic, Inc., the premier provider of fully-compliant loan document preparation, regulatory compliance and comprehensive eMortgage services, announced that its Total eClose™ platform is the eClosing leader based on market share, overall satisfaction and lender loyalty in STRATMOR Group’s 2019 Mortgage Technology Insight Study.

“STRATMOR’s study places DocMagic as the eClosing leader, with more than 52.4 percent of the market comprised of banks, credit unions, and independent mortgage bankers,” said Dominic Iannitti, president and CEO of DocMagic. “We’re thrilled to have our customers rank us so highly in a study by an organization as reliable and respected as STRATMOR.”

DocMagic also led eClosing providers in overall satisfaction ratings and STRATMOR’s coveted Lender Loyalty Score® analysis, which the study states is based on lender satisfaction and intent to continue using the technology.

A second DocMagic technology, the company’s document generation solution, also holds the highest market share in its category. Together, Total eClose and DocMagic’s dynamic document generation can provide lenders with 100 percent paperless eClosings.

According to STRATMOR Group, this year’s study was based on responses from 250 mortgage professionals representing 209 unique lenders. The 2019 survey represents 29 percent of the mortgage market and draws in part upon 2017 HMDA data to maximize accuracy. STRATMOR defines eClosing technology as a system that allows lenders to deliver fully digital and also hybrid eClosings through a central platform. STRATMOR concluded that “eClosing represents a significant ROI opportunity for lenders to automate.”

DocMagic’s Total eClose platform is a comprehensive solution that delivers a completely paperless workflow and seamlessly integrates every component of the closing process. It includes a robust eDocument library with integrated eSign technology; the MISMO Category One SMARTDoc® eNote; eNotary technology for all 50 states; direct connectivity to the MERS® eRegistry; GSE-certified eVault storage for one year; secure and compliant investor delivery; and a complete audit trail for proof of compliance.

                                                                                                                                                                                                                Persons interested in learning more about the industry’s leading eClosing platform can contact sales@docmagic.com.

About STRATMOR Group:

Founded in 1985, STRATMOR Group has, since inception, focused exclusively on making the mortgage business better for lenders and the borrowers they serve. Today, STRATMOR is a data-driven advisory that guides lenders and vendor clients alike to make smart strategic decisions, solve complex challenges, streamline operations, improve profitability and accelerate growth. For more information, visit https://www.stratmorgroup.com/.

Free Webinar! Your guide to new forms, updates, and deadlines

Join this FREE webinar designed to help you understand the revised Uniform Residential Loan Application (“URLA”) or 1003 form. DocMagic's Chief Compliance Officer, Gavin T. Ales will explain the new forms, compliance updates and the deadlines you need to be aware of. 

Understanding URLA — The New Loan Application

Register for our free webinar here!

• Key implementation dates & deadlines
• An in-depth look at important changes to the New URLA forms
• Examining additions to the Borrower Information Document 
• Changes to the Loan Application process
• The Unmarried Addendum
• Updates to currents systems and where to see them 

Get your questions answered as we walk through the URLA requirements in detail.

Gavin T. Ales is DocMagic’s Chief Compliance Officer. He has hands-on involvement in the development, implementation and maintenance of DocMagic’s compliance products and services. This includes managing DocMagic’s library of mortgage loan documents, which are used by lenders and brokers in all 50 states and the District of Columbia, monitoring legal and regulatory changes, and developing and maintaining DocMagic’s automated compliance tests and audits.

Gavin specializes in mortgage banking compliance; federal and state regulatory compliance; financial services law; real estate law; and consumer credit law, among other disciplines.

Gavin holds a J.D. from American University’s Washington College of Law, and a BBA with a concentration in Economics as well as a BA in International Studies, both from the University of Mississippi. He is licensed to practice law in California and Maryland.

By Phil Hall

On the company Web site, DocMagic bills itself as “The largest loan document production company in the U.S.” And while that is a grand definition, it doesn’t capture the intelligence, innovation and celebrated customer service level that has earned the company the respect of the industry.

National Mortgage Professional Magazine spoke with Don Iannitti, the company’s founder, president and chief executive officer, to discuss how DocMagic emerged to become a leader in its field.

What was the inspiration behind starting DocMagic?
Don Iannitti: When I was in college back in 1987, I was reading a book that focused on emerging technologies. There was one chapter that focused on the “repackaging of data.” After I read about it, I wasn’t sure of applications relating to that—I wondered who in the world would want to buy repackaged data.

At the time, I had a part-time job that did speed typing of other types of documents. I then realized that we were doing what was in the book. So, I brainstormed and came up with a concept related to this. Also at this time, I found someone who was looking to get into a different type of business—a mortgage banker looking to customize appraisals. I floated my idea on how he could automate that concept.

Customized appraisals? Did that business take off?
No, and I am happy that it did not happen.

So what happened next?
I went to work on another business plan. I micro-analyzed every number, every night, and put threeto four months into it. That mortgage banker was Patrick Theodora of American City Mortgage. He and his father, Pasquale Theodora, decided to
fund me.

How close did your business plan coincide with the actual business?
In our first year of business, our bottom line was within $6,000. In our second year of business, our bottom line was within $10,000. So, it was close to what I planned.

When the company began operations in 1988, what was the state of loan document production?
It was all over the map. A lot of typing was going on, and lenders had between 25 and 50 percent of the burden of doing those tasks themselves. You had typewriters, and the best ones were just adding computer interfaces to those machines. Word processing was not very common at that time. When we opened our doors, a company came by and gave us a word processor to see if we liked it. But there were no laser printers yet, just dot matrix printers at that stage. Oh, the dot matrix printers–they sounded like machine gun fire! But this was before the Internet, yes? There was no Internet, no modems. It was an interesting time.

So what were the important milestones in growing your company?
First was the introduction of the laser printer. Before that, we had between 5,000 and 7,000 documents that were photocopied. And every time we needed a new batch, we had to walk over to the photocopier and make another 500 to 700.

Next was the introduction of the modem. That was critical. The first use of the modem was in calling and talking to a remote laser printer, in order to make it print across the phone line. Needless to say, that was not the most efficient use of technology.

Our first version of DocMagic had a computer talking to a computer. When that happened, all of the issues involving a laser printer going offline or running out of paper went away.

Increasing the speed in modems was also helpful. But when the Internet came along, our racks of modems were replaced. Also, increasing the speed of the computers was important. In our beginning stages, we’d make the computers. When we first got into the markets, companies had to use mini-frame or mainframes. We had PCs, but with each new machine running at faster speed, we’d always be at the point of being maxed out. We were always riding the tech wave–as soon as any computer came out that made work faster, we were on it.

What have been DocMagic’s greatest challenges, and how did the company face these challenges?
Our greatest challenge was in maintaining employees. This was crucial because when clients call us, we didn’t want to have them deal with an employee turnover. One thing we did was to make sure that our employees knew how important they were, and to make sure they feel like they are part of the family. We have employee events and company picnics. Now we’re at over 100 people, and many people have been with our company for 25 years.

What do you look for when recruiting new people to be part of your team?
We are looking for a certain spark and a certain sense of humor. We prefer an extroverted applicant, someone who can carry on a conversation. We ask applicants a lot of questions and drill into their past jobs, asking about their work experience. We are looking at their history of job longevity–someone who had jobs for one or two years will never work. We want to make sure that we have the right people. This job involves a lot of compliance issues, and we want to make sure that anyone we hire is well-educated.

That leads to the next question … how have the regulatory changes of the past several years impacted the manner in which DocMagic operates?
This is a big part of what we do. The regulatory changes directly impacted the growth of our automated auditing engine. And sometimes, regulatory changes do not directly impact new documents. Oftentimes, it involves timing changes or different types of notifications. Our compliance audit engine makes our clients aware of something that they may potentially face.

With regulations, there is always something happening. We have a team that monitors changes on a state level–there is never a dull moment. Compliance is a living, breathing thing—it never gets easier, and it always becomes exponentially more complex.

The changes that we are seeing now dwarf what we’ve seen in the past. But this is where we shine, and that brings value to our clients because that is something they do not have to worry about.

How has DocMagic approached cybersecurity?
We’re constantly monitoring that sort of thing. We have lots of new insurance policies that we need to maintain. And this despite the fact that we are somewhat under the radar; we’re not like Amazon or Google, where people want to attack us all of the time.

We have a number of services whose job is to try to hack into us and find our vulnerabilities. It is an amazing process to see what they’ve found, and it requires us to plug or solve whatever vulnerabilities exist.

We also deal with the nation’s top five lenders, and they have their own requirements on vendor cybersecurity as well.

What does the future hold for DocMagic?
A lot of our efforts are focused on esigning and e-closing. We are in two pilot tests on that with the Consumer Financial Protection Bureau.

We are also expanding our esigning product into other industries. Right now, we are working with the insurance industry.

As for the company, we are definitely expanding. We have a vision of where we would like to be in the next decade. We are also keeping open lines of communications with our closest competitors—should they want to leave the market, we can look at their operations.

As featured by National Mortgage Professional, April 2015

Press Release:
Second acquisition this quarter adds industry-leading talent proven to deliver exceptional service

TORRANCE, Calif., Dec. 9, 2014-- DocMagic, Inc., the premier provider of fully-compliant loan document preparation, compliance, eSign and eDelivery solutions, announced today that it has acquired the assets of Doc-Tech Corporation, dba Document Express, a boutique document preparation company known for its exceptional customer service. The acquisition comes on the heels of DocMagic completing the purchase of award-winning eSignSystems in October.

As part of the acquisition, DocMagic will bring on the entire team of Doc-Tech Corp, including co-founder and Doc-Tech president Lori Johnson, and Doc-Tech EVP of sales, Michael Chaney. In addition, DocMagic gains DocTech's customer base of lenders, which it will continue to service and support using DocTech's service-oriented staff located at its corporate office in Palatine, Illinois.

"We are very excited about this particular deal," said Dominic Iannitti, president and CEO of DocMagic. "I can't say enough good things about the hands-on service-focused model that Doc-Tech provides. This acquisition merges the best of DocMagic's enterprise-level methodologies with Doc-Tech's wildly successful boutique-style customer service model. Our synergies are powerful, and when combined, are nothing short of a home run for both entities. Lori and her team have done an extraordinary job of achieving the highest level of customer satisfaction amongst their varied client base, which is a core value of DocMagic."

The acquisition adds to DocMagic's already robust suite of electronic products and services with the addition of the Doc-Tech's Elite Docs Series. Doc-Tech's customers will continue to enjoy the Elite Docs Series experience, and the company officials report that it will not require any change to their user experience.

"We couldn't have asked for a better home for our clients than DocMagic," said Lori Johnson, president of Doc-Tech. "Our customers will now have access to an enterprise-class infrastructure, significant expert resources to draw upon, advanced compliance technology, fail safe security, and innovative first-to-market solutions. There isn't a hotter, more effective doc prep company in the industry than DocMagic, and we are elated to bring our valued clients and strategic partners into the DocMagic family."

DocMagic will retain Doc-Tech's corporate headquarters based in Palatine, Illinois, establishing a strong presence that is close to the East Coast. Lori Jonson shall serve as DocMagic's director of client services and Michael Chaney will assume the role of senior sales executive.

DocMagic's strategic counsel, Silvia San Nicolas, Esq., handled the transaction. Terms of the deal were not disclosed.

About DocMagic:
DocMagic, Inc. is a leading provider of fully-compliant loan document preparation, compliance, eSign and eDelivery solutions for the mortgage industry. Founded in 1988 and headquartered in Torrance, Calif., DocMagic, Inc. develops software, mobile apps, processes and web-based systems for the production and delivery of compliant loan document packages. DocMagic guarantees and warrants that all agency forms are up to date and in compliance with GSE requirements. The company's compliance experts and in-house legal staff constantly monitor legal and regulatory changes at both the federal and state levels to ensure accuracy. For more information on DocMagic, visithttp://www.docmagic.com/.

About Document Express:
Founded in 1992, Document Express, Palatine, Illinois. (dba parent company Doc-Tech Corp.), has developed the industry's most comprehensive array of document preparation solutions, DX Elite Series. By supporting and managing a lender's document needs, clients can relax knowing the documents are compliant and will be securely delivered on time, every time. Combining that expertise with state-of-the-art technology, Document Express provides an engaging user experience with solutions that are truly best in class. Document Express offers superior initial disclosures, closing documents, high cost/predatory lending analysis and flood determinations for lenders throughout the nation. Visit the company's website for more information http://www.documentexpressinc.com/.

Technology. Innovation. Service.
D+H Connections User Conference
August 25-28 | Orlando, FL

Stop by booth #6 or schedule a meeting to experience the magic of our new mobile technology, automated ATR/QM Compliance, and Income Verification Solutions. DocMagic is a proud D+H MortgageBot Platinum Sponsor and provides innovative end-to-end Document Preparation, Delivery and dynamic Compliance Solutions for the Mortgage Industry.

We're pioneering new technology!

BorrowerMobile
DocMagic’s visionary new app for tablet or smart phone provides instant communication between lenders and borrowers.
■ Keeps borrowers on top of loan status in real-time
■ Lenders can communicate loan conditions instantly
■ Integrates with any loan origination software system

ATR/QM Compliance
DocMagic’s automated Ability to Repay/Qualified Mortgage auditing solutions deliver instant loan-level results and actionable results.
■ Detailed breakdown of points and fees
■ Expandable test details inside our Loan Details Report
■ Comprehensive data validation audits

Automated 4506-T Service
DocMagic’s eSign technology delivers a complete and automated Income Verification solution.
■ Automatic processing of your borrower’s 4506-T
■ A faster process means faster loan decisions
■ Tamper-evident digital seal protects integrity of document

Meet us at the conference. Schedule a meeting now!